Terms of Service

Ingenious Solutions LLC
Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using any website, service, system, or program operated by Ingenious Solutions LLC (“Company,” “we,” “us,” or “our”), including Girl Genius Studio and Ingenious Pathways for Veterans, you agree to these Terms of Service.

If you do not agree, you may not use our services.

2. Scope of Services

Ingenious Solutions LLC provides:

AI automation services

AI voice agents and AI twins

Marketing and technology consulting

Digital systems and tools

Housing stabilization and workforce programs for veterans

Specific services may be governed by separate written agreements.

3. User Responsibilities

You agree to:

Provide accurate information

Use services lawfully

Comply with communication and marketing regulations

Not misuse, copy, or reverse engineer proprietary systems

Maintain security of login credentials

Misuse may result in suspension or termination.

4. Online Payments & Billing

Payment Authorization

By purchasing services, you authorize us to charge your selected payment method.

Recurring Billing

Subscription services are billed automatically until canceled in writing per agreement terms.

Usage-Based AI Costs

Certain services may include variable costs such as:

Voice AI per-minute charges

Telephony routing fees

SMS volume charges

Email volume charges

Hosting or API usage fees

Costs may fluctuate based on usage. Clients are responsible for monitoring system activity when dashboard access is provided.

Chargebacks

Initiating a chargeback without first contacting us may result in:

Immediate suspension of services

Account termination

Collection action

Administrative recovery fees

Digital services are considered delivered once provisioned or deployed.

5. SMS & Electronic Communications

By providing your phone number, you consent to receive:

Transactional messages

Appointment reminders

Service notifications

AI-generated communications

Marketing messages where permitted

You may opt out at any time by replying STOP.
Message frequency varies. Standard carrier rates may apply.

Clients using AI communication systems are responsible for ensuring compliance with TCPA, CAN-SPAM, and other applicable laws.

6. Email Communications

By providing your email address, you consent to receive service-related and marketing communications. You may unsubscribe at any time via the provided link.

7. Voice AI Agents & Call Recording

AI voice agents provided by Girl Genius Studio:

Are artificial intelligence systems

May simulate human conversation

May record calls for quality assurance, compliance, and system optimization

By interacting with these systems, users consent to recording where legally permitted.

Clients are responsible for implementing required disclosures in jurisdictions requiring dual-party consent.

No performance guarantees are made regarding appointment bookings, revenue increases, or business outcomes.

8. Housing & Workforce Program Disclaimer

Participation in Ingenious Pathways for Veterans programs:

Does not guarantee housing placement

Does not guarantee employment

Is subject to eligibility verification and resource availability

The Company facilitates services but does not guarantee third-party outcomes.

9. Intellectual Property

All proprietary systems, branding, AI frameworks, training materials, and operational processes are the intellectual property of Ingenious Solutions LLC.

Unauthorized reproduction, resale, or duplication is prohibited.

10. Third-Party Platforms

Our services may rely on third-party providers including CRM platforms, telephony services, AI model providers, payment processors, and hosting providers.

We are not liable for outages, disruptions, or policy changes initiated by third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Ingenious Solutions LLC shall not be liable for:

Lost profits

Missed calls

Marketing performance fluctuations

AI inaccuracies

Data loss

Platform downtime

Total liability shall not exceed fees paid within the preceding 12 months.

12. Termination

We reserve the right to suspend or terminate services for non-payment, misuse, legal risk, or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Michigan.

14. Contact Information

Ingenious Solutions LLC
15900 W 10 Mile Rd, Suite 211 #205
Southfield, MI 48075
Email: [email protected]
Phone: 248-940-1975
Website: https://ingenioussolutionsllc.com