Policy & Procedures

Ingenious Solutions LLC (Parent Company)
Effective Date: 2/01/2026


1. Company Structure

Ingenious Solutions LLC (“Company,” “we,” “our,” or “us”) operates as a parent and holding company overseeing multiple brands, programs, and service offerings.

This policy applies to all entities owned, operated, or managed under Ingenious Solutions LLC, including but not limited to:

  • Girl Genius Studio (AI marketing, automation, and digital solutions)

  • The Revenue Concierge™ (AI-powered customer engagement and revenue recovery system)

  • Ingenious Pathways for Veterans (housing and AI training initiatives)

Each brand may maintain its own website and services but operates under the governance and compliance standards of Ingenious Solutions LLC.


2. Purpose of This Policy

This Policy & Procedures document outlines:

  • Communication practices, including SMS/text messaging

  • Data collection and usage standards

  • User consent and opt-in procedures

  • Mobile information handling and sharing limitations

  • Compliance with A2P 10DLC messaging requirements


3. Communication Practices

We communicate with users through:

  • Website forms

  • Email

  • SMS (text messaging)

  • Direct inquiries and business interactions

All communication is initiated based on user interaction, inquiry, or consent. We do not engage in unsolicited outreach.


4. SMS / Text Messaging Policy

4.1 Purpose of SMS Communication

Ingenious Solutions LLC uses SMS messaging to communicate with individuals who have requested information, services, or support.

Messages may include:

  • Responses to inquiries

  • Requested information

  • Follow-up communication

  • Service-related updates

We do not send unsolicited SMS messages.


4.2 How Users Opt In

Users opt in to receive SMS messages by:

  • Submitting a form on our website or affiliated brand websites

  • Providing their phone number voluntarily

  • Checking a consent box agreeing to receive SMS communication

Consent is not a condition of purchase.


4.3 Standard Opt-In Disclosure

By submitting your information, you agree to receive SMS messages from Ingenious Solutions LLC and its associated brands related to your inquiry, services, or account communication. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.


4.4 Message Frequency

Message frequency varies depending on the user’s interaction, inquiry, or service engagement. Messages are typically limited to responses and follow-ups directly related to the user’s request.


4.5 Opt-Out Instructions

Users may opt out at any time by replying:

  • STOP to unsubscribe

After opting out:

  • A confirmation message will be sent

  • No further messages will be delivered unless the user opts in again


4.6 Help Instructions

Users may request assistance by:

  • Replying HELP to any message

  • Contacting us through our website


4.7 Message & Data Rates

Message and data rates may apply depending on the user’s mobile carrier and plan.


5. Data Collection and Use

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Inquiry details

This information is used solely to:

  • Respond to inquiries

  • Provide requested services or information

  • Improve communication and service delivery


6. Mobile Information & Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Your phone number and SMS consent data are used only for communication related to your inquiry or services with Ingenious Solutions LLC and its associated brands.


7. Limited Data Sharing (Operational Use Only)

We may share limited information only when necessary to operate our business, including:

  • CRM platforms (such as GoHighLevel)

  • Messaging providers required to deliver SMS communications

  • Internal systems used to manage customer relationships

These providers are used strictly for operational support and not for independent marketing purposes.


8. Multi-Brand Data Handling

Because Ingenious Solutions LLC operates multiple brands:

  • Information submitted through one brand may be used to respond through another relevant brand if it directly relates to the user’s inquiry

  • Communication will remain relevant and contextual to the user’s request

We do not cross-market unrelated services without user consent.


9. Compliance Standards

Ingenious Solutions LLC complies with:

  • A2P 10DLC messaging requirements

  • Applicable privacy and data protection laws

  • Industry standards for consent-based communication

We maintain records of user consent where required.


10. Policy Updates

We may update this Policy & Procedures page to reflect:

  • Regulatory changes

  • Operational or business updates

Updates will be posted with a revised effective date.


11. Cookies, Tracking Technologies & Analytics

Ingenious Solutions LLC and its associated brands use cookies and similar tracking technologies to enhance user experience, analyze performance, and improve our services.

What We Use

We may use:

  • Cookies (small data files stored on your device)

  • Tracking pixels

  • Analytics tools (such as Google Analytics or similar platforms)


How We Use These Technologies

These tools help us:

  • Understand how users interact with our websites

  • Improve website performance and functionality

  • Analyze traffic and engagement trends

  • Optimize marketing and user experience


Third-Party Tools

Some tracking technologies may be provided by third-party services that assist in analytics, advertising, or platform functionality.

These providers may collect anonymized data in accordance with their own privacy policies.


User Control

Users can:

  • Disable cookies through their browser settings

  • Clear stored cookies at any time

Please note that disabling cookies may affect certain website functionality.


12. Data Security & Protection Measures

Ingenious Solutions LLC takes reasonable and appropriate measures to protect user information from unauthorized access, misuse, or disclosure.


Security Measures Include:

  • Secure data storage systems

  • Access controls and limited data access

  • Encryption and secure transmission methods where applicable

  • Use of reputable third-party platforms (such as CRM and communication tools) with built-in security standards


Data Protection Commitment

While no system can be guaranteed 100% secure, we take commercially reasonable steps to safeguard personal information and continuously improve our security practices.


User Responsibility

Users are responsible for:

  • Protecting their own devices and login credentials

  • Not sharing sensitive information through unsecured channels

13. Contact Information

Ingenious Solutions LLC
Phone: 248-940-1975

For questions regarding this policy, please contact us through our website.Ingenious Solutions LLC
Phone: 248-940-1975

For questions regarding this policy, please contact us through the appropriate brand website or inquiry form.